Not really. You're referenced inefficiencies that could result in fewer jobs if eliminated. The corporate America I worked for measured every move until we all became efficient mindless robots devoid of personal authority because that would de-systemetize the machine. The bullshit was that people were treated as cogs. It was dehumanizing and tragic if one ponders these are people who are dedicating their lives to this.
Finding and eliminating inefficiencies is corporate speak for creating a dystopia. It won't result in shorter days, just more tasks during the day monitoring efficiencies and chasing away inefficiencies. The reason for squeezing the most from the worker is because people want more bullshit products and there's no way to predictably get people to do what you need them to than by endless forms, datasets, and numeric monitoring. — Hanover
I think this gives too much credit to corporations. In my experience of corporations, they're more like badly run local government: bureaucratic and stupid. I think Graeber's idea is that corporations are not, in fact, particularly good at capitalism, at least according to how it is imagined by its advocates, i.e., as the most efficient and productive economic system possible.
He thinks that (1) "financial services or telemarketing", "corporate law, academic and health administration, human resources, and public relations", are pointless and unproductive, and (2) that their existence doesn't have an economic basis, but a moral and political one.
It's as if someone were out there making up pointless jobs just for the sake of keeping us all working. And here, precisely, lies the mystery. In capitalism, this is precisely what is not supposed to happen. Sure, in the old inefficient socialist states like the Soviet Union, where employment was considered both a right and a sacred duty, the system made up as many jobs as they had to (this is why in Soviet department stores it took three clerks to sell a piece of meat). But, of course, this is the sort of very problem market competition is supposed to fix. According to economic theory, at least, the last thing a profit-seeking firm is going to do is shell out money to workers they don't really need to employ. Still, somehow, it happens.
While corporations may engage in ruthless downsizing, the layoffs and speed-ups invariably fall on that class of people who are actually making, moving, fixing and maintaining things; through some strange alchemy no one can quite explain, the number of salaried paper-pushers ultimately seems to expand, and more and more employees find themselves, not unlike Soviet workers actually, working 40 or even 50 hour weeks on paper, but effectively working 15 hours just as Keynes predicted, since the rest of their time is spent organizing or attending motivational seminars, updating their facebook profiles or downloading TV box-sets. — Graeber
The Soviet Union hasn't been around for a while, but since I've been living in Moscow I've been struck by the number of workers doing jobs that could be done by fewer people. Apartment buildings with six security guards, small shops staffed by four people, that kind of thing. The explanation can't be strong trade unions fighting for full employment, because the unions are weak (or effectively part of the state). And the Russians, or a class of them, embraced a predatory capitalism in the nineties that still largely exists, though now combined with authoritarian government. The underlying explanation might be cultural, which is similar to part of Graeber's diagnosis when he explains the moral and political reasons for the growth of bullshit jobs:
... the feeling that work is a moral value in itself, and that anyone not willing to submit themselves to some kind of intense work discipline for most of their waking hours deserves nothing — Graeber
And this is convenient for a ruling class that won't share its wealth.
If you can work from home, there's a good chance yours is a bullshit job. — Banno
My case might be interesting. I work from home, I'm the co-founder of a very small company, and everyone who works for the company is working very productively. I'm a software developer and my work isn't bullshit. Or, it certainly doesn't feel like it. On the other hand, Graeber might argue that the thing we're working on, the web application we're running, is bullshit, because it's not in itself productive, but merely makes the lives of our customers easier in some ways. So, unlike the paper-pushers, I'm actually
making something, it's just that what I'm making might be bullshit.