I'll try. Haslanger argues that there are four main approaches used to answer "What is X?" questions: conceptual, descriptive, ameliorative, and genealogical.
A
conceptual approach would ask "What is
our concept of X?" and looks to a priori methods such as introspection for an answer. This approach assumes a sort of "common knowledge" about a concept, at least as it's understood in some dialogical arena. Taking into account differing intuitions about cases and principles, the conceptual approach hopes eventually to reach a reflective equilibrium, with basic agreement on what the concept means.
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descriptive approach is concerned with what
kinds (if any) our vocabulary about X tracks. The task is to hold the descriptions as givens, and develop potentially more accurate concepts through careful consideration of the phenomena in question, usually relying on empirical or quasi-empirical methods. In other words, we can change the concept based upon new information.
An
ameliorative approach begins by asking: What is the point of having the concept in question—for example, why do we have a concept of "language"? What are we using it to talk about? What concept (if any) would do this conversational work best? Is "language" that concept? This approach often ends by proposing a better or more useful understanding of a concept, in terms of getting the job done. Or it may recommend abandoning the concept entirely and replacing it with another that gets better results.
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genealogical approach explores the history of a concept, not in order to determine its true meaning by reference to origins ("truth by etymology"), and not for "sheer historicist fascination," but in order to understand how the concept is embedded in evolving social practices. What role does the concept play in our web of beliefs?
So, for this thread, consider one of the opening questions:
What is the difference between language and communication, if any? — KrisGl
What kind of question is this? What sort of "difference" is being examined?
We could start by asking, "Which of the above approaches are you using to ask this question? Are you interested in how our language-using community of philosophers defines these two concepts (conceptual approach)? Are you asking what sorts of things fall under the heading of 'language' and 'communication,' with an eye toward refining the concepts accordingly (descriptive approach)? Are you asking why we need to have these two concepts in the first place, and perhaps proposing a useful discrimination between them in order to achieve our goals (ameliorative approach)? Or are you interested in knowing how the two terms have evolved within a matrix of social practices here in the U.S. (or the West, or whatever social group seems relevant) (genealogical approach)?"
This hardly does justice to Haslanger, but at least it gives you the flavor. She is pointing out how often we charge into some Big Question about, e.g., language, without first clarifying the kind of inquiry we're making. Is it about words? concepts? practices?
best practices? You mentioned metaphorical and literal uses of "language," and that's just the sort of issue that could be approached by asking, "OK, what would 'a literal use of language' be? What concept of language are we going to be talking about here? Is it written in conceptual stone, so to speak? Is there somewhere we could look it up? Maybe we could come up with a better, more descriptive, more useful definition..." etc etc.